Returns & Exchanges

We want you to love your skin and your results, which is why we offer a 30-day return policy on all our natural jojoba-based skincare products. If you are not completely satisfied with your purchase, we are happy to assist you with a return or exchange to ensure your skincare routine is perfect.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship the Items

  Affix the provided shipping label to your parcel and drop it off at your nearest authorized postal service location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.