Frequently Asked Questions
Everything you need to know about our natural jojoba skincare.
What makes your jojoba oil different from others on the market?
Our jojoba is cold-pressed and filtered to maintain its high nutritional value. Unlike others, our signature Wadi-Wadi Jojoba is grown specifically for its high concentration of Omega 6 and 9 fatty acids and Vitamin E.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the country. Express shipping options are available at checkout for delivery within 1-2 business days.
Is your skincare range suitable for sensitive skin?
Yes, our products are formulated to be gentle and hypoallergenic. Jojoba is a liquid wax that mimics the skin's natural oils, making it ideal for sensitive, oily, and acne-prone skin types.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product within 30 days of receipt for a full refund, excluding shipping costs.
Are your products vegan and cruelty-free?
Absolutely. We are committed to ethical beauty; all of our products are 100% vegan-friendly and we never test on animals.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.